FAQ
Questions, answered plainly.
European supplier of high-purity, research-grade peptide compounds, discreetly shipped from our EU warehouse within 24 hours.
Ordering & payment
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, Google Pay and cryptocurrency. All card payments are processed through a secure, PCI-compliant checkout.
Do I need a license to purchase?
No licence is required to purchase research-grade peptide compounds. Products are sold strictly for in vitro research and laboratory use only — not for human consumption, diagnostic or therapeutic use.
Shipping & delivery
How long does shipping take?
UK orders placed before 3pm are dispatched within 24 hours from our EU warehouse and usually arrive the next working day with tracked delivery. EU orders typically arrive in 3–5 working days with no customs charges or import delays.
Do you ship internationally?
We ship across the UK and to most EU destinations. EU orders are sent from EU-held stock, so there are no customs charges or import delays for EU customers. All research peptide compounds are dispatched in discreet, temperature-controlled packaging.
Quality & returns
Are your peptides tested?
Yes. Our peptides are manufactured in our own laboratory under the Peptitrust label, with in-house HPLC testing for identity and purity on every batch before release. We guarantee ≥99% purity.
What is your return policy?
Due to the nature of the product, we cannot accept returns on research peptide compounds. Once dispatched, peptides cannot be resold or restocked, so all sales are final. If your order arrives damaged, incorrect or faulty, email us within 14 days with your order number and a photo and we will arrange a replacement or refund. This does not affect your statutory rights.